#Healthin2Point00, Episode 196 | Rightway, AKASA, Viz.ai, AppliedVR, & Harmonize

We’ve only got one $100 million deal today on Health in 2 Point 00 — has the bubble burst? On Episode 196, Jess and I talk about care navigator Rightway raising $100 million – there’s a lot going on with this space, does it make sense to do this right now with Transcarent? AKASA, formerly known as Alpha, raises $60 million bringing its total to $85 million for revenue cycle management. Viz.ai gets $71 million, bringing its total to $150 million, for its stroke diagnostic AI software, AppliedVR raises $29 million bringing its total to $35, and Harmonize Health raises $10 million working on remote patient monitoring. —Matthew Holt

from The Health Care Blog https://ift.tt/31zsk2p

We Are the Ever Given

By KIM BELLARD

The Ever Given is free

Admit it: you’ve been following the story about the huge container ship stuck in the Suez Canal.  It’s about the size of the Empire State building laid flat, and somehow ended up blocking one of the busiest waterways in the world. 

As serious as this was for global shipping and all of us who depend on it, much hilarity ensued.  Memes exploded, using this as a metaphor for almost everything, healthcare included.  Once there started to be hope for getting the Ever Given free, people started new memes that it should be “put back.” 

Well, I’m a sucker for a funny meme and a good metaphor too.  Our healthcare system is that canal, and we’re the unfortunate ship.  Only it doesn’t look like we’re getting unstuck anytime soon.

The Ever Given got stuck a week ago.  It is one of the world’s largest container ships, but high winds, poor visibility (due to a dust storm), and, perhaps, human error caused things to go sidewise, literally.  It got stuck on the banks.  Over 300 other ships have been blocked as a result; alternative routes add several thousand miles to the trip, making it a tough choice between waiting/hoping and rerouting. 

The Suez Canal carries about 10% of worldwide maritime traffic, worth as much as $10b daily.  It has been around since 1869 – far longer than the similarly important Panama Canal – and has been widened/deepened several times since.  Ships keep getting bigger and bigger, carrying more and more cargo, as globalization has created boom times for shipping (or, rather, shipping created boom times for globalization). 

As the wags at The Atlantic put it, “we’re going to need a smaller boat.” 

As soon as it became evident that the Ever Given wasn’t going to be freed quickly, warnings about the impacts on supply chains started, such as for toilet paper or appliances.  It was like last spring all over again, although for different reasons.  During the pandemic, we suddenly found that relying on just-in-time globalization for essential pandemic supplies like masks and other PPE, prescription drugs, or ventilators was a risky bet. 

We have so many problems, in the U.S. and in the world, and the Ever Given just seemed to typify our frustrations; thus the memes.  Travis M. Andrews summed things up in The Washington Post:

Let’s put it this way: When someone joked that we’re five minutes away from learning “all of our vaccines were being stored on the big ship stuck in the Suez Canal for some reason,” it took an uncomfortably long second to realize that’s fiction. The whole thing feels so absurd, so ridiculous, so perfectly on-brand for the state of the world that it crossed the bridge from “heinous” to “hilarious.”

If we don’t laugh, we might cry. 

We should keep in mind that, as Admiral James Stavridis (Ret.) warned in Time, the Suez Canal is not the only vulnerable chokepoint.  He cited the Strait of Malacca, the Strait of Bab-El-Mandeb, the Strait of Hormuz, the Bosporus Strait, and, of course, the Panama Canal as others.  His warning:

Last week it was the Suez canal, but in the years ahead, all of these choke points are vulnerable. Preparing now to deal with the potential challenges makes sense, instead of trying to figure it out as we stumble along as happened in the recent Suez crisis.

The pandemic took most countries by surprise.  We didn’t have the right tests, in the right quantities, and the U.S. in particular struggled to go into mass production of them.  Few countries were prepared to do the needed testing and contact tracing.  At first we didn’t have enough masks, then masks became a political flashpoint.  The FDA granted Emergency Use Authorizations (EUAs) freely, sometimes based on good data, sometimes not

Our underfunded public health system struggled to make headway, but a lack of a national plan, lack of needed authority, and partisan attacks weakened responses.  Many public health officials received death threats, and scores resigned due to the pressure. 

Due to good luck, good science, or Operation Warp Speed, we now have several very effective vaccines.  Despite that, scoring an appointment to get one has often seemed like The Hunger Games, and, even when we got one, there was no systemic way to track who received which type when. 

Still, vaccinations are finally skyrocketing.  We’re still a long way from herd immunity, but people are starting to feel hopeful.  Perhaps too hopeful; we’re seeing people on spring break  and states reopening as if there was no pandemic.  CDC Director Rochelle Walensky says she has a feeling of “impending doom,” admitting: “We have so much to look forward to, so much promise and potential of where we are, and so much reason for hope. But right now I’m scared.” 

We should all be.

The pandemic reminded us of the problems we have in our healthcare system.  Primary care floundered, and things got even worse for rural hospitals.  We had no good way to track or report needed data.  Our underlying comorbidities made us more vulnerable to COVID-19.  People of color were hit hardest and are trailing in receiving vaccines – less out of reluctance than availability.  Loss of jobs means millions also lost health insurance.

All of these choke points are vulnerable.  This time it was COVID-19, but none are going away even when/if COVID-19 does. 

Like those container ships, we’re getting bigger (unfortunately), and our health is becoming more complex, with most of us having chronic conditions.  Unlike the Suez Canal, our healthcare system wasn’t built in the 19th century, but it is largely still based on its 20th century roots (e.g., medical education, hospitals, employer-based health insurance).  It is not ready for the 21st century.

We might like to think that COVID-19 was a once-in-a-century event, caused by some fluke winds that drove us into the banks (and aided by some human error), but the fact of the matter is that there will always be adverse winds, undertows, and bad human decisions.  We’re at risk of running aground again. 

So let’s enjoy the memes.  Let’s wear our masks and get our vaccinations.  But when it comes to our healthcare, we better take Admiral Stavridis’ admonition to heart: “Preparing now to deal with the potential challenges makes sense, instead of trying to figure it out as we stumble along.”

Enough with the stumbling along.

Kim is a former emarketing exec at a major Blues plan, editor of the late & lamented Tincture.io, and now regular THCB contributor.

from The Health Care Blog https://ift.tt/31x5Hf9

Digital Therapeutics, Megan & Me!

Anyone who follows me knows that I’ve been questioning whether digital therapeutics are real and more importantly whether the people building and trying to sell them are simply trying to replicate the American drug pricing model–patent, protect, prescribe & price gouge. So who better to have this conversation with than the person in charge of explaining and selling the notion of digital therapeutics to the world? Megan Coder is Executive Director of the Digital Therapeutics Alliance. She graciously and bravely agreed to talk to me. Who won the argument? You’ll have to watch to decide, but I found our discussion to be a lot of fun and very interesting and I hope you will too Matthew Holt

from The Health Care Blog https://ift.tt/2O6n2s2

#Healthin2Point00, Episode 195 | Cityblock, Crossover, Redesign Health & Vesta

Today on Health in 2 Point 00, I’ve been banned from talking about the Suez Canal by Jess. On Episode 195, we cover Cityblock raising $192 million in a C extension, adding to their $160 million Series C in from December. Crossover Health raises $168 million in a proper D round, Redesign Health raises $100 million adding to their capital of $250 million for their digital health studio, and Vesta, formerly called Hometeam, raises $20 million which has flopped from working to get caregivers into the home to helping care agencies do telehealth at home. —Matthew Holt

from The Health Care Blog https://ift.tt/3fm940y

Meet Rightway: The Little-Know $1.1B Care Navigator PBM Startup That Just Scored $100M

By JESSICA DaMASSA, WTF HEALTH

Despite nearly 900 employer clients (including big brands like Burger King, Kroger, and DoorDash), a net promoter score of 84, and a new pharmacy benefits management (PBM) program launched mid-pandemic, healthcare navigator startup, Rightway, seems to have come out of left field with its $100M Series C fundraise and $1.1B valuation. CEO Jordan Feldman introduces us to the company he’s built and its pretty impressive ability to achieve double-digit decreases in the cost of healthcare for mid- and large self-insured employers.

We walk through the business model, talk about the well-funded competition in both the care navigation and PBM spaces, and get acquainted with Rightway’s plans for scaling up and attracting new clients. An added little point of intrigue? As Rightway looks to gain a foothold working with health plans, Jordan mentions some interesting ties via its Series C investors. While the round was led by Khosla Ventures, with participation by Tiger Global and existing investors, it’s Thrive Capital, also an investor in the health insurance startup Oscar Health, that sounds like it might help Rightway make its way into the payer market.

from The Health Care Blog https://ift.tt/3rAFU00

“I Don’t Do Windows” Says the Maid. “I Don’t Do Machines” Says this Doctor – “But I Do Nudge Therapy”

By HANS DUVEFELT

The hackneyed windows phrase, about what a domestic employee will and will not do for an employer, represents a concept that applies to the life of a doctor, too.

Personally, I have to do Windows, the default computer system of corporate America, even though I despise it. But in my personal life I use iOS on my iPad and iPhone and very rarely use even my slick looking MacBook Pro. I use “tech” and machines as little as possible and I prefer that they work invisibly and intuitively.

In medicine, even in what used to be called “general practice”, you can’t very reasonably do everything for everybody. Setting those limits requires introspection, honesty and diplomacy.

In my case, I have always stayed away from dealing with machine treatments of disease. But I do much more than just prescribe medication. Since the beginning of my career, and more and more the longer I practice, I teach and counsel more than I prescribe.

I have decided not to be involved with treatment of sleep apnea, for example. It may sound crass, but I don’t find this condition very interesting: The prospect of reviewing downloads and manipulating machine settings is too far removed from my idea of country medicine.

Worse than CPAP machines are noninvasive respiratory assist devises. I won’t go near those.

I similarly defer to my local hospital’s diabetes nurses to manage insulin pumps. This, too, is too much of a mechanical task for my temperament.

In my personal life, I have done wound care for horses many times, but I have never changed the oil of any of the cars I have owned and loved.

I have also found it more and more interesting and rewarding to engage with patients in what might be called nudge therapy. The word microtherapy is already taken and stands for using low levels of electricity on people, which is not my cup of tea. Microcounseling is also already taken, and stands for briefly coaching non therapists about techniques they can use.

Nudge therapy is when I in a brief appointment can apply cognitive therapy principles to gently and quickly nudge a person towards a different interpretation of their symptoms or circumstances. I find this incredibly powerful sometimes. In my Suboxone clinic, for example, I often deliver these kind of messages, which in some cases have a direct result on my patient’s outlook and sometimes sells them on the idea of adding individual counseling to their regular group therapy.

Changing how the mind, or the body, works without drugs, dials or electricity – now that’s inspiring!

(P.S. As I searched for previous use of “Nudge Therapy”, I came across “Therapeutic Nudging“, which basically consists of reaching out between appointments, something I have also found to be incredibly powerful.)

Hans Duvefelt is a Swedish-born rural Family Physician in Maine. This post originally appeared on his blog, A Country Doctor Writes, here.

from The Health Care Blog https://ift.tt/2P7vvMl

The Drive To Standardize Records: Progress or Chaos?

By MERLE BUSHKIN

I recently asked my Primary Care Physician’s Medical Records Department for copies of my records covering the last eight months during which I had four office visits, five blood draws, and nine brief email exchanges. I should add that my PCP uses one of the two most popular EMR systems.

To my astonishment, I received 274 pages of digital records (PDFs).  I’ve heard of “record bloat” but this was an explosion!

When I analyzed their contents, I found that 59 pages were legitimate documents containing “original” information and data.  22 Pages were Office Notes — or what are often called Progress Notes —applicable to my four visits; 14 were reports of my five blood draws; 23 included my nine email exchanges. In short, they were “normal” — what you’d expect from the number of contacts I had with my doctor and his lab.

But the remaining 212 pages shocked me. They were totally unexpected and, in my opinion, completely unnecessary! They were a slicing, dicing and recasting of the contents of the basic 59 pages! They included 82 pages of “Ambulatory Visit Instructions” (which I was never given), and 62 pages listing my immunizations, meds, problems, procedures, orders, and past medical, social and family histories — all of which are covered in my providers’ Office Notes!

I believe these recast notes result from the effort to standardize medical records so doctors and other care providers can exchange patient records — you know, using FHIR, HL7, APIs, CDAs, CCDAs, etc. 

But is this massive explosion of records and the resulting confusion and chaos really necessary to achieve interoperability? Moreover, all this repetition and recasting of data and bloat doesn’t ensure that the standardized information being sought is available because the provider often enters it in the wrong data field!

What scares me about all this is that either the people who conjured up this system aren’t aware of these problems or they don’t care which would be even worse!

A Texan would say that these bloated systems “are all hat and no cattle!” Others would say “they confuse motion for progress.” I say this solution is far worse than the problem, and that we need a different approach and system. One that is simpler, more comprehensive, easier to use, cheaper and meets everyone’s needs.

I suggest we take a page from search engines like Google, Yahoo and Bing and focus on managing disparate records rather than trying to share standardize data stored in silos — an approach we know doesn’t work. 

We do that today and everyone can benefit mightily! So let’s stop creating chaos and wasting time, talent, and money!

Merle Bushkin is Founder & CEO of Health Record Corporation, creator of MedKaz®, the patient-focused personal health record you carry in your pocket. 

from The Health Care Blog https://ift.tt/3vUZuYe

#Healthin2Point00, Episode 194 | Ro, Appriss, Everlywell & Ginger

We’re swimming in a pool of money, health tech! Today on Health in 2 Point 00, we have over $1 billion and 3 acquisitions in this episode alone. First up is Ro, which just raised $500 million – they’re building quite the big healthcare company; their valuation is roughly double what Hims is trading and their revenue is a little bit more. Next, Appriss Health acquires PatientPing for $500 million and Everlywell acquires both PWNHealth and Home Access Health Corporation. Finally, our friends over at Ginger close another $100 million round. Be sure to tune into Jess’s interview with the CEO Russ Glass for the scoop. —Matthew Holt

from The Health Care Blog https://ift.tt/39eaVQZ

THCB Gang Episode 48, Friday March 26, 1pm PT – 4pm ET

This week (for one week only) #THCB Gang will be on Friday March 26. Matthew Holt (@boltyboy) will be joined by regulars medical historian Mike Magee (@drmikemagee),  fierce patient activist Casey Quinlan (@MightyCasey), Fard Johnmar (@fardj), from digital health consultancy Enspektos, THCB regular writer Kim Bellard (@kimbbellard), and employer health expert Jennifer Benz (@jenbenz).

It’s been an extraordinary week, especially in terms of digital health investment. We’ll be looking at that and discussing how the country is dealing in the “we can see the post-vaccine finish line” present.

The video is below but if you’d rather listen to the episode, the audio is preserved as a weekly podcast available on our iTunes & Spotify channels. 

from The Health Care Blog https://ift.tt/3lQB5yv

Inside Ginger’s $100M Funding & Plans to Scale Value-Based Digital Mental Health Care

By JESSICA DaMASSA, WTF HEALTH

Digital mental health startup Ginger just closed a $100M funding round on the heels of its biggest growth year yet: tripling revenue in 2020, bringing its employer-client count to 500, and expanding to offer its services to more than 30 integrated health systems and health plans. CEO Russ Glass updates us on what’s next for the company now that it, too, has joined the $1-Billion-Plus club of digital mental health startups.

In a space where competitors are well-capitalized and poised to scale (Don’t forget: Talkspace awaits it’s SPAC IPO, Lyra Health has raised a whopping $475M, and others like Happify Health and Modern Health have just soared past $100M in total funding) Ginger plans to stand apart with a value-based care approach that offers employers a single-priced, fixed fee that gives employees access to Ginger’s entire spectrum of care. Launched during the pandemic, more than 60% of Ginger’s new employer clients have opted for this approach in effort to improve both the quality and cost of care offered to their employees. We dig in to hear more about this model and hear Russ’s predictions for how the supply-and-demand imbalance in mental health will continue to impact us (and the digital mental health market) as the pandemic wans.

from The Health Care Blog https://ift.tt/3d6ZVGe